Shipping policy

Shipping Policy

Order Processing

Orders are typically processed and shipped within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next available business day. Processing times may occasionally be extended during high-volume periods or due to circumstances outside our control.

Shipping Rates and Delivery Estimates

Shipping costs and available delivery methods are displayed at checkout. Delivery estimates begin after the carrier receives the package and do not include order-processing time.

Estimated delivery dates are not guaranteed. ForbiddenL00t is not responsible for delays caused by shipping carriers, weather, customs, holidays, or other circumstances outside our control.

Tracking Information

Tracking information will be provided once your order has been packaged and a shipping label has been created. Please allow up to 48 hours for tracking updates to appear after the carrier receives the package.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us immediately through Instagram at @ForbiddenL00t if you notice an error.

Address changes are not guaranteed once an order has been processed. ForbiddenL00t is not responsible for packages delivered to an address entered incorrectly by the customer.

If a package is returned because of an incorrect or incomplete address, refused delivery, or failure to collect it, the customer may be responsible for any additional shipping or reshipping costs.

Lost, Stolen, or Damaged Packages

If tracking shows that your package is lost, damaged, or delayed in transit, please contact us so we can assist with submitting a claim or contacting the shipping carrier.

If tracking shows that a package was delivered but you cannot locate it, please check with members of your household, neighbors, the delivery location, and the shipping carrier before contacting us.

Delivery scans and claims will be reviewed individually. Refunds or replacements are not automatically guaranteed and will depend on the circumstances and the outcome of any carrier investigation.

High-Value Orders

High-value orders may require insurance, signature confirmation, or additional identity or address verification before shipment. Someone may need to be present to sign for the package.

International Shipping

International customers are responsible for all customs duties, import taxes, handling fees, and other charges imposed by their country.

Customs processing may delay delivery. ForbiddenL00t cannot control or predict customs charges or clearance times. Refusing to pay customs charges or failing to collect the package does not qualify as a cancellation or approved return.